Shipping policy

Last Updated: September 2026

Thank you for shopping with Drseizack.

We are committed to providing a smooth and reliable shopping experience. Please review the shipping information below before placing your order.

Order Processing

Orders are processed after payment has been successfully received.

Please allow reasonable processing time before your order is handed over to the shipping carrier. Once your order has shipped, you will receive shipping confirmation and tracking information when available.

Delivery Time

Our estimated delivery time is:

3–7 business days

Delivery times are estimates and may vary depending on the destination, carrier, weather conditions, holidays, customs procedures, or other circumstances outside our control.

Business days do not include weekends or public holidays.

Shipping Costs

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the delivery destination, order value, and available shipping service.

Tracking

When tracking is available for your order, we will provide the tracking information by email.

Please allow some time for tracking information to become active after the carrier receives the package.

Delayed or Lost Orders

If your order has not arrived within the expected delivery period, please contact us at:

Email: support@drseizack.com
Phone: +43 676 3761709

We will assist you in checking the status of your shipment with the carrier.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an incorrect address after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

International Orders

For orders shipped across borders, additional customs duties, import taxes, or other charges may apply depending on the destination country and local regulations.

Where applicable, such charges are the responsibility of the customer unless otherwise stated at checkout.